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Our Company

Lancaster Heating and Cooling

Established in 1955, the Lancaster Group Inc. is home to three distinct companies providing fabrication, sheet metal, HVAC and mechanical services for industrial, commercial, institutional (ICI) and residential clients.
Across Hamilton, Burlington and Oakville, Lancaster Heating and Cooling provides a one-stop solution for your heating, air conditioning and air quality needs. From maintenance and repair to new installations, we offer a full suite of HVAC services for residential and commercial properties. By working closely with Trane and Carrier, world leaders in home comfort, we provide clients with the highest quality products, and the latest in energy-efficient systems, all covered by one of the best warranties in the business.

Corporate Values

At Lancaster Heating and Cooling we provide excellence in:

  • Quality
  • Price
  • On-Time Delivery
  • Customer Service
  • After Sales

Our Mission and Vision

We strive to be the service leader in Hamilton, Burlington and Oakville for heating and cooling systems. Our goals are to:
  • Provide high-quality HVAC products, installation and maintenance services.
  • Develop long-term relationships by providing service that exceeds our customers’ expectations while promoting business practices that respect the Earth and the environment.

Our Commitment

Our success is based on the satisfaction of our clients. Lancaster Heating and Cooling is fully committed to customer satisfaction and always back up the products we sell, install and service. We regularly evaluate our products and operation in order to identify opportunities for better service and for increased customer satisfaction.
Reliability, experience and security are the qualities which Lancaster Heating & Cooling continues to successfully build its reputation.

What Sets Us Apart

A comfortable atmosphere requires more than a quality product. It requires a good contractor.  A contractor that you can trust for proper installation and maintenance to help lower your energy bills, preserve the machinery, and save you money in the long term.
For over six decades, we have been committed to excellent service and support to homeowners and businesses in Hamilton and throughout Southern Ontario.  With clients such as McMaster, Mohawk College and Dofasco, Lancaster is a well-known and trusted name in the residential and commercial markets in both the HVAC and the sheet metal industries.

Our Guarantee

At Lancaster, we stand behind the products we sell, install and repair. We have some of the best warranties and guarantees in the business – most furnace and A/C units have a 10-year manufacturer’s warranty upon timely product registration. As a result of training and coaching, our technicians are the best in skill, attitude and workmanship. They will ensure the correct-sized heating and cooling system is installed in your home. Plus, we are committed to operating responsibly towards the environment. Last but not least, there are no hidden costs: the price we quote is the price you pay.