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The Lancaster Heating and Cooling team in front of the service fleet
On this page
  1. Information Collection, Use, and Sharing
  2. Forms on this website
  3. Your Access to and Control over Information
  4. Security
  5. Cookies
  6. Links
  7. Disclosure to Law Enforcement
  8. Changes

This privacy notice discloses the privacy practices for lancasterheatingandcooling.ca. This privacy notice applies solely to information collected by this web site.

It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site
  2. How it is used and with whom it may be shared
  3. What choices are available to you regarding the use of your data
  4. The security procedures in place to protect the misuse of your information
  5. How you can correct any inaccuracies in the information

Information Collection, Use, and Sharing

  • We are the sole owners of the information collected on this site. We only have access to information that you voluntarily give us via web form, email or other direct contact from you. We will not sell or rent this information to anyone.
  • We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Forms on this website

When you use our contact, quote or service call forms, the details you enter are sent to our office by email so we can respond, and may be kept in a secure database for our records. To keep out spam, our forms use Cloudflare Turnstile, a security check that confirms a person, not an automated program, is submitting the form. We do not send unsolicited emails.

Your Access to and Control over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change or correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

  • We take precautions to protect your information. When you submit information via the website, your information is protected both online and offline.
  • We do not collect sensitive information (such as credit card data) via our website at this time.
  • Only employees who need the information to perform a specific job (for example, Sales specialists, billing or administration service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

This website does not use advertising or tracking cookies. We may use privacy-friendly, cookie-free analytics (Cloudflare Web Analytics) to count visits and improve the site; it does not identify you. Our hosting provider’s security checks on forms may use strictly necessary cookies to protect against abuse.

This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Disclosure to Law Enforcement

We may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

Changes

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 905-388-3333 or via email at info@lancasterhvac.ca.

Lancaster Heating and Cooling

1250 Stone Church Rd. E
Hamilton, ON
L8W 2C8
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